A consumer Case is meaning a case between a consumer having a dispute in relation to a legal right or obligation related to the consumption of goods or services and a civil case under the law relating to liability for damage arising from unsafe goods for example:
- Trading cases such as cars, houses, condominiums, land, and consumer products.
- Property rental cases such as cars, houses, condominiums, and offices.
- Hire purchase cases such as cars, motorcycles, and electrical appliances.
- Case for contract work, such as building a house, or renovating a house or condominiums.
Consumer Protection Act B.E. 2522 (1979)
“Purchase” includes hire, hire-purchase, or acquire by whatever means for monetary consideration or other value
“Sale” includes let, sell-by hire-purchase, or procure by whatever means, for which monetary consideration or other value is demanded, and also includes offer or invitation to do as aforesaid
“Goods” means articles produced or possessed for sale
“Service” means an undertaking to accomplish a work, grant of any right or permission to use or conferring benefit in any property or business, for which monetary consideration or other value is demanded, excluding hire of services under the labor laws
“Produce” means manufacture, mix, prepare, assemble, invent or denature, and includes transform, modify, select or divide for repackaging
“Consumer” means a person who buys or obtains services from a businessman or a person who has been offered or invited by a businessman to purchase goods or obtain services and includes a person who duly uses goods or a person who duly obtains services from a businessman even he/she is not a person who pays the remuneration
“Businessman” means a seller, manufacturer or importer of goods sale, or purchaser of goods for resale, the person who renders services, and includes a person who operates the advertising business